SHIPPING/RETURNS

 

 

- All orders ship out between 24-48 hours. (Monday-Friday)

-Please keep in mind that shipping times may be extended due to COVID-19.

-Bougie Babe Kouture does not ship Saturdays, Sundays, or holidays.

-Please verify that your shipping address is correct! If you notice that your address is incorrect after your order is submitted, please email bbkouture0@gmail.com as soon as possible. Bougie Babe Kouture is not responsible for items returned because of the wrong address. The customer will be responsible for the extra shipping fees. 

-BOUGIE BABE KOUTURE IS NOT RESPONSIBLE FOR LOST, DAMAGED OR STOLEN PACKAGES. THE CUSTOMER ASSUMES ALL RESPONSIBILITY ONCE A TRACKING NUMBER IS ISSUED. PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES. CUSTOMER PAYS FOR SHIPPING BOTH WAYS IF ITEM NEEDS TO BE SENT BACK. BOUGIE BABE KOUTURE IS NOT RESPONSIBLE FOR PACKAGES THAT STATE DELIVERED.

Lost Packages where tracking shows delivered.
1. File Claim with USPS
2. File police report
3. Wait for USPS investigation results. Depending on results items may reship.

-USPS is temporarily increasing shipping rates through Dec. 26

 With love, Britt